SERVICES

Difference Delivered specializes in assisting freight forwarders with the following key CargoWise One functions:

• Systems Admin, particularly Implementation [learn more]

• CRM (Sales and Marketing/Tariffs and Rates)

• WebTracker

• Customized Documents 

• Workflow [learn more]

As an example, besides guiding the implementation of CargoWise, Difference Delivered also generates company-specific SOPs (Standard Operating Procedures.) What is solved for one team member becomes a part of full staff training. That’s how it worked for one client, who Director Carsten Steinmetz set up with email notifications for milestone completions. With the SOP, staff handling the shipments know which fields to complete to initiate the email trigger. “It’s a small thing, but it makes the system more usable across multiple offices and varied staff,” said Carsten Steinmetz. 

“Creating efficiencies for my clients helps them win in business,” said Steinmetz. “When my clients save time, save money, that’s Difference Delivered. It’s why I’m in business, and why my services are so valuable, year after year.”

Difference Delivered Ltd. is a certifed WiseService Partner for WiseTech Global Products and Services, including the following CargoWise One modules:

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• System Configuration

• Forwarding

• Transport

• Order Manager

• Spot Quotes & Bookings

• Sales & Marketing

• Tariff Management

• Setup & Maintenance of Workflow

• Document Customization

• Warehouse

• Accounting

• Customs

WiseTech Global is an innovative, multi-award winning global developer of cloud-based software solutions for the international and domestic logistics industries.  Their industry leading product, CargoWise One, provides the most sophisticated and comprehensive end-to-end logistics solution in the world and forms an integral link in the global supply chain.  With clients holding more than 100,000 licenses across a customer community of 5,000 sites in 105 counties, WiseTech Global's breakthrough software solutions are renowned for their powerful productivity, extensive functionality, comprehensive integration, deep compliance capabilities and their truly global reach.  For more informaiton visit www.wisetechglobal.com.